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Frequently Asked Questions

All deposit requests are processed manually by our admin team for maximum security. This process is typically completed within a few hours, but can take up to 24 hours.

All withdrawal requests are also processed manually to ensure the security of your funds. This typically takes up to 24 hours.

We use industry-standard security practices. However, account security is a shared responsibility. We strongly recommend using a unique, strong password and never sharing your login details.

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